Processing Time:

For all natural black wigs please allow up to 14 business days

For all custom color wigs please allow up to 21 business days

For all bundles if on hand will be shipped next day

For all pre order bundles will be shipped within 7 business days

All sales are final!!!! Due to the nature of this product, refunds will not be issued. What is the nature of the product? Hair extensions! Hair extensions can not be resold after being handled or worn by the buyer.

If you have placed an order and would like to cancel your order, please contact us immediately at 601-900-8349 or email us at thebenzcollection@gmail.com. Cancellations are only accepted within 24 hours of the original purchase date. There is a $25 restock fee for cancellations.

Returns are accepted when you receive the wrong items

Shipping: USPS

LOST OR STOLEN: WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. YOU WILL NOT RECEIVE A REFUND FOR LOST/STOLEN PACKAGES. YOUR ORDER WILL NOT BE REPLACED.

COVID19 POLICY

EXPECT SHIPPING DELAYS! WE DO NOT REFUND OR DISCOUNT FOR THESE DELAYS